|MKC Associates is
a transportation planning consulting firm specializing in transit service
planning. Ms. Christopher founded the firm in 2005. In partnership
with its clients, the firm develops solutions to improve transit service
performance for the mutual benefit of the transit agency and transit customers.
The firm provides expertise in planning new services, evaluating existing
service, analyzing transit performance, service restructuring plans, market
research, operations & maintenance costs, public involvement, facility
planning, environmental justice and fare policy. Prior to forming
MKC Associates, Ms. Christopher was employed for 25 years by the Chicago
Transit Authority. As General Manager of Service Planning, she was
responsible for the planning and design of all bus and rail services at
the Authority. In this capacity Ms. Christopher made recommendations
to the CTA Board to improve operations and increase capacity of the system.
Master of Urban Policy &
Planning (specialty in Transportation), University of Illinois at Chicago,
Bachelor of Arts, Geography
& Urban Studies, Elmhurst College, 1977
RECENT TRANSPORTATION PROJECTS
Transportation Research Board:
Member, Transit Fleet Maintenance Committee
Transportation Research Board:
Member, Transit Management & Performance Committee
American Public Transportation
Association: Member, Marketing & Communications Committee
PREVIOUS WORK EXPERIENCE
Arterial Rapid Transit Study:This
project will study the proposed Pace Arterial Rapid Transit Network and
recommend the most feasible corridors for successful Bus Rapid Transit
service. MKC Associates will provide technical expertise on the potential
of each corridor to effectively operate bus rapid transit. The study
will include analysis of Pace ridership, service levels, transit connections,
traffic generators and corridor infrastructure.
Client Reference: Tunde
550 West Algonquin Road,
Arlington Heights, IL
Red, Orange and Yellow Line Extensions
Alternatives Analysis: This project will conduct an Alternatives
Analysis for each of the three rail extensions desired by the Chicago Transit
Authority: Red Line extension to 130th, Orange Line extension to
Ford City shopping center, and Yellow Line extension to Old Orchard Road.
The role of MKC Associates is to perform operations planning activities
for each of the three study areas. This includes analysis of
current and proposed bus services, review of station facilities, and evaluation
of advanced technologies to improve system performance.
Client Reference: Jeff
Busby, Chicago Transit Authority
567 W. Lake Street, Chicago,
Planning Transit Services that Meet Community
Goals: This project involved production of a webinar presentation
and publication of a handbook to educate stakeholders about transit planning
methods and issues. The webinar presentation provided an overview
of the planning process, transit infrastructure, policies and strategies,
and the relationship between transit and land use to a national audience.
The handbook describes the elements of transit service planning and the
Anne Canby, Surface Transportation Policy Partnership
1100 17th Street, NW,
Washington, D. C. 20036
Indianapolis Transit Alternatives Analysis:
This project performed an Alternatives Analysis study for
the Indianapolis Northeast Corridor. Thirteen technology and alignment
alternatives were analyzed including BRT, AGT, LRT, and LRT Diesel Multiple
Unit (DMU). The role of MKC Associates was to develop estimated running
times, conceptual schedules, and operating and maintenance costs for the
Amy Inman, Indianapolis Metropolitan Planning Organization
200 East Washington Street,
Suite 1821, Indianapolis, IN
Incorporating Bus Transit Service in Land
Development Planning: This Transit Cooperative Research Program
Synthesis identifies strategies and practices employed by transit properties
that enable the successful integration of bus transit service into new
developments. It addresses how transit service planning for development
takes place, and documents the design guidelines currently in use.
Transit agencies and other stakeholders provided input to describe the
current state of the practice.
Donna Vlasak, Transportation Research Board
500 Fifth Street, NW,
PAPERS & PRESENTATIONS
Twenty-five years experience
with the Chicago Transit Authority in all aspects of transit operations
planning (April 14, 1980 to April 31, 2005).
Managed the planning and
design of all CTA bus and rail services, which comprise over 140 bus routes
and seven rail routes. Recommended changes to the system to optimize
operations efficiency and customer satisfaction.
Managed the technical planning
analysis for two New Start project proposals, the Douglas Branch Reconstruction
(Blue Line) and the Ravenswood Line Platform Expansion (Brown Line).
Managed the Lakeshore Corridor
Bus Restructuring project for a total cost of $2.5 million per year.
The service improvements resulted in ridership increases in the corridor
of over 12% within the first year.
Directed the collection of
market research data to meet agency requirements.
Responsible for the collection
and analysis of ridership data used in all aspects of performance monitoring.
Directed the design and implementation of systems to improve data collection
techniques, data analysis, and reporting methods.
Presented plans to the CTA
Board, elected officials and the general public.
Coordinated public participation
Christopher, Mary Kay.
“Transportation Challenges.” American Planning Association Conference,
Chicago (Presentation), April 2002.
Christopher, Mary Kay.
“Transportation Opportunities at UIC.” University of Illinois at
Chicago (Presentation), October 2001.
Christopher, Mary Kay; Foote,
Peter J.; Stuart, Darwin. “Structuring and Assessing Transit Management
Response to Customer Satisfaction Surveys.” Transportation Research
Board (Paper Presentation), Annual Conference, Washington, D.C., 1999.